SHOPPING INFORMATION

Do you compromise on quality to offer lower prices?

No, we never compromise on quality. We source our products directly from trusted manufacturers and suppliers, ensuring high-quality furniture at the best prices.

Do you offer a price match guarantee?

If you find the same product at a lower price elsewhere, contact us. We’ll do our best to match or beat it!

How do you ensure customer satisfaction at these prices?

We offer a hassle-free return policy, excellent customer support, and quality checks before shipping. Your satisfaction is our priority.

Where do you ship?

We currently ship to:

  • United Kingdom (UK)
  • 25 European Union (EU) countries

If your country isn’t listed at checkout, please contact us for shipping availability.

2. How long does delivery take?
  • UK Standard Delivery: 3-5 working days
  • UK Express Delivery: 1-2 working days (extra charges apply)
  • EU Delivery: 5-10 working days (depending on location)
How can I track my order?

Once your order is dispatched, we’ll send a tracking number via email, so you can monitor your shipment in real time.

What if my order is delayed?

We strive for on-time delivery, but occasional delays may occur due to customs processing, weather conditions, or courier issues. We’ll keep you updated if there are any delays.

What should I do if my item arrives damaged?

If your item arrives damaged or defective, please contact us within 24 hours with photos of the issue. We’ll arrange a replacement or refund based on our return policy.

PAYMENT INFORMATION

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna, .

 

Is my payment information secure?

Yes! All transactions are protected by SSL encryption to keep your payment details safe.

 

Can I pay in installments?

Yes! We offer Klarna and Clearpay, allowing you to split your payment into interest-free installments (availability depends on your location).

Do you charge any extra fees?

No, we don’t charge additional fees. However, international customers may be responsible for VAT and import duties based on their country’s regulations.

Will I receive an invoice for my order?

Yes! Once your payment is processed, we’ll send you a confirmation email with an invoice for your records.

For any other payment-related inquiries, feel free to contact our customer support team! 😊

House of Furnishes FAQs
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About The Shop

At House of Furnishes, we bring timeless elegance to your space with iconic furniture like Eames Lounge Chairs and Barcelona Chairs. Our focus is on quality, affordability, and style—making luxury accessible to all. Plus, if you feel the price is high, reach out on WhatsApp for a special discount! 🏡✨

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